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PNP Health Service continues quest for excellence

  • Written by Alfred P. Dalizon
  • Published in Nation
  • Read: 4609

LACKING in manpower and resources but not on heart and dedication, officers and men of the Philippine National Police Health Service (PNPHS) continues their uphill battle to provide police and their dependents the quality medical service they need without getting money from their own pockets.
“We’re making sure that we can provide cashless trips but quality service to our clients 24/7. This is part of our program to excel in everything we do knowing that we have some of the best doctors, dentists and nurses in the country,” PNPHS director Chief Superintendent Teresita Q. Dumlao told the Journal Group.
This year, the PNPHS has committed to have two additional PNP hospitals licensed by the Department of Health; identify three provincial offices that need Health Service Teams and access to primary health care and activate at least one provincial team in remote police headquarters.
The 1,300-strong PNPHS supervises the operations of the PNP General Hospital and the PNP Dental Service, all units tasked to deliver an effective and holistic approach in the delivery of health care services to PNP uniformed and non-uniformed personnel, their direct dependents and authorized civilians.
Unknown to the public, the PNPHS has been scoring milestones in its full-blast quest for excellence. This year, the PNP General Hospital (PNPGH) was named 2nd runner-up in the First Hospital Best Practices in Infection Prevention and Control Awards given by the Philippine Hospital Association, United Laboratories, Inc. and the Philippine Hospital Infection Control Society. The award was given in the wake of the Mers-cov threat that has engulfed South Korea.
“This is a testament that the hospital has made strides towards its 2020 vision to offer dynamic healthcare service. This also affirms that our services are at par with the country’s best,” said Dumlao, a dentist by profession.
According to the official, the nationwide search began in 2014 when hospitals all over the country sent in their application forms showcasing how they are practicing the principles of infection prevention and control coupled with evidence to support their claims.
On the other hand, the PNPGH Nursing Service was given the gold prize during the 19th annual search for the Most Outstanding Quality Improvement Study by the Philippine Society for Quality in Health Care and Quezon City General Hospital. The PNPGH Nursing Service was awarded by a panel of evaluators who found the merits of their study on ‘Poor Compliance in Accomplishing Pre-operative Checklist.’
A member of the PNPHS Advisory Council, Dr. Bernadeth H. Manlapat, the head of the Quality Management Office of the Manila Doctors Hospital, noted the gains made by the unit in its vision to become a ‘highly-capable, effective and credible police service’ by first and foremost, making sure that all PNP personnel must be at their best state of health possible.
“Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. The World Health Organization highlights the importance of health. Your PNP Health Service recognizes its role and what it can do to contribute towards the attainment of our vision,” Dr. Manlapat said.
At present, the PNPHS is composed of one secondary hospital located at the PNP national headquarters in Camp Crame and 17 regional health facilities situated in every Police Regional Office.
The PNP General Hospital is the only secondary hospital of the PNP that maintains a minimum of 200 beds to be able to provide medical care to patients referred by its regional health facilities.
Of the 17 regional health facilities tasked to address the medical and dental needs of PNP personnel and their dependents, six have been granted license by the DOH while the rest are in the process of acquiring their licenses and accreditations.
The PNPHS has embarked on a mission to ensure the physical and mental health of all PNP personnel, dependents and authorized civilians; ensure more effective physical, medical, dental and neuro-psychiatric examination; provide efficient and effective health services; and develop highly-competent, motivated, values-oriented and disciplined PNPHS officers and men.
To date, it has activated its Pediatric Waiting Area at the PNPGH Out-Patient Department as part of its holistic approach to child care and management. The waiting area provides both adults and children a more conducive area while waiting for consultation.             
It also has created its Dental and Oral Surgery Center which is now recognized as a specialty center in the PNP organization. The unit treats both children and infants needing dental services.
Some of its units have also come up with their own initiatives like the Regional Health Service 11 which launched its First-Aid Olympics to instill preparedness among Southern Mindanao residents in times of calamities, attacks of insurgents and other trauma emergencies; its smoking cessation program which provides a smoking cessation clinic for  policemen who want to quit their smoking habit;  its Adopt-A-Ward Program which seeks the support of Good Samaritans and the LGUs in maintaining their hospital wards; its Women’s Health Day which provides necessary medical care to policewomen and female NUPs; and the Regional Health Service 1 which has launched its 3 O’clock Habit Operation Linis Program against dengue-carrying mosquitoes and other measures against deadly bacteria and viruses;  the Regional Health Service 4-B’s Shoreline Clean-Up Drive and Patient’s Satisfaction Corner.