AirAsia Philippines announced cancellation of flights going to and from Tacloban on September 25, 2025, due to the forecasted unfavorable weather conditions and potential risks brought by Tropical Storm Opong (‘Bualoi’).
AirAsia Philippines spokesman, First Officer Steve Dailisan, said they have directly notified all affected guests via email and SMS on their flight status and service recovery options.
As the weather situation remains fluid, guests travelling to or from the affected destinations on September 25, 2025 were advised to stay updated via the AirAsia MOVE app (airasia.com/flightstatus), the AskBo chatbot and their registered email for the latest information, said Dailisan.
Her added that ion the light of the weather event, AirAsia has provided service recovery options for all affected guests through Move Flight–one-time free date change within 30 days of your original departure, on the same route within the AirAsia network, at no extra charge and subject to seat availability; credit account–valid for 730 days from the date of issuance to your AirAsia member account, or full refund— to be issued to the original form of payment.
