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BI chief vows unhampered service in all ports for the yuletide season

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Unhampered service in all ports for arriving and departing passengers this holiday season.

This was the assurance given by Bureau of Immigration (BI) Commissioner Norman Tansingco to all air travelers, as he announced having implemented several measures to maximize the BI’s manpower during the Yuletide season, when the volume of passengers is expected to be at its peak.

“Historically, during Christmas and New Year, the number of travelers significantly increase worldwide. Hence, we are making sure that we are fully manned and ready to service the traveling public,” the BI chief said.

The assurance comes after a photo of long immigration lines at the Ninoy Aquino International Airport (NAIA) Terminal 3 was posted by a media outlet last November 12, during the simultaneous arrival of 11 flights, bringing the total number of passengers to more than 2,000.

“We remain committed to ensure that we deliver the best service especially during the holiday season,” said Tansingco.

He highlighted that their processes at the NAIA are ISO-certified, proving that they are at par with international standards.

“We aim to further improve our services in the next few years, to make things faster and easier for travelers as we welcome tourists again to our shores,” he added.

Itchie G. Cabayan
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