Bureau of Immigration (BI) Commissioner Norman Tansingco stressed ther need for all agencies involved in airport operations to work together to resolve long lines at the immigration area, following the post-new year glitch at the country’s airports.
“All counters were manned, but the lines remained long. While passengers were processed expeditiously, more can be done to improve this,” Tansingco said.
The BI chief also sought the cooperation of airlines by regulating the influx of passengers by proper scheduling.
“This is a joint concern that we must all address in all aspects,” said Tansingco. “We believe that by working together, this concern can be resolved,” he added.
Tansingco said that the BI supports the decongestion of the Ninoy Aquino International Airport (NAIA) and opening of new airports.
“As we open our borders, we should innovate in anticipation of the rebound of international tourism,” Tansingco added.
He bared that they have reached the maximum capacity of counters at the airport, and have even assigned two to four immigration officers in counters in certain terminals.
“It’s already a space problem. We can add so many officers, but if the space is limited, then there will still be lines,” the BI chief added.