Due to persistent rains and major flooding around the metropolis brought about by Typhoon Carina, flights have been subject to delays and interruptions.
Philippine Airlines (PAL) spokesperson Ma. Cielo Villaluna said that owing to this, “we highly encourage you to check the status of your flight before proceeding to the airport.”
“You may log on to http://www.philippineairkines.com and visit ‘Flight Status’. Simply type in your flight number and your flight status will be indicated onscreen. If your flight is pushing through, please allot adequate travel time to the airport to make it to your scheduled departure,” Villaluna said.
She added: “For urgent concerns and information, you may reach us via: Hotline: (+632) 8539-0000 / (+632) 8855-8888; Philippines Mobile: (+63) 919-056-2255; Messenger: https://bit.ly/PALMessenger; Viber: Search for Philippine Airlines; WhatsApp: Add us as a new contact (+63) 998-951-4359 and myPALWeb Chat: https://bit.ly/PAL-Web-Chat.
Villaluna said PAL is extending all assistance necessary to affected passengers as they closely monitor the situation and update passengers of any developments.
Meanwhile, Cebu Pacific (CEB) said in an advisory as of 5 p.m. of July 24 that it has resumed operations at the Ninoy Aquino International Airport (NAIA) Terminal 4, where its Cebgo (DG) flights operate.
Passengers are advised to monitor the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates,” said Carmina Romero, CEB’s spokesperson.
She said passengers affected by cancelled flights are also advised not to proceed to the airport for their safety and to avoid getting stuck on flooded roads.
Following are the additional cancelled flights for July 25, 2024:
Domestic
- 5J 196/194: Manila – Cauayan – Manila
- 5J 325/326: Manila – Legazpi – Manila
- 5J 383/384: Manila – Cagayan De Oro – Manila
- 5J 395/396: Manila – Cagayan De Oro – Manila
- 5J 451/452: Manila – Iloilo – Manila
- 5J 453/454: Manila – Iloilo – Manila
- 5J 485/486: Manila – Bacolod – Manila
- 5J 563/564: Manila – Cebu – Manila
- 5J 567/568: Manila – Cebu – Manila
- 5J 617/618: Manila – Tagbilaran – Manila
- 5J 623/624: Manila – Dumaguete – Manila
- 5J 637/638: Manila – Puerto Princesa – Manila
- 5J 638/636: Manila – Puerto Princesa – Manila
- 5J 649/650: Manila – Tacloban – Manila
- 5J 793/794: Manila – Butuan – Manila
- 5J 859/860: Manila – Zamboanga – Manila
- 5J 899/900: Manila – Caticlan – Manila
- 5J 919/920: Manila – Caticlan – Manila
- 5J 991/992: Manila – General Santos – Manila
- 5J 3965/3966: Manila – Davao – Manila
International
- 5J 272/273: Manila – Hong Kong – Manila
- 5J 310/311: Manila – Taipei – Manila
- 5J 314/315: Manila – Taipei – Manila
Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking, namely: Free Rebooking- Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond 30 days from the original flight date; Travel Fund- Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.) and Refund where one may fully refund tickets.
Romero said CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights to and from Manila and Clark scheduled up to July 26, 2024.
They may avail themselves of these options through the Manage Booking portal of the CEB website https://www.cebupacificair.com/manage-booking up to two hours before their scheduled time of departure, she added.
