The Cybercrime Investigation and Coordinating Center (CICC) has renewed its appeal to the public to report scams and all forms of cybercrimes to the Inter-Agency Response Center (IARC) hotline 1326 instead of ranting on social media.
CICC Executive Director Alexander K. Ramos made the appeal following the surge in complaints on the unauthorized fund transfers this weekend involving the e-wallet GCash.
“We encourage the public to please report to CICC if they were affected by the recent e-wallet loses. We may be able to assist them if they call 1326 so they can be assisted in the investigation instead of posting their loses in social media,” Ramos underscored.
“Your social media platforms will not in anyway assist you nor resolve your loses in your e-wallets,” he added.
CICC is currently coordinating with GCash to understand what transpired and is collaborating closely with the National Telecommunication Commission on how victims can be assisted.
As of 8 pm (November 9) majority of those affected and reported the unauthorized fund transfers had their money returned.
The IARC hotline 1326 is toll-free and operates round-the-clock from Mondays to Sundays including holidays.
Issued by the Office of Executive Director Alexander K. Ramos
