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DSWD Central Office to process Step 1 of AICS in Batasan main office starting April 24


Starting April 24, the Step 1 processing of the Assistance to Individuals in Crisis Situations (AICS) program of the DSWD Central Office will now be back to the main office in Batasan Hills, Quezon City.

The Step 1 includes the initial screening of documentary requirements and provision of schedule to the clients for further assessment.

Currently, the said primary process is being done at the QC-X Building of the Quezon Memorial Circle.

Receiving of clients at the DSWD Cental Office beginning April 24 will be from 6:00 am until 3:00pm, Mondays to Fridays.

The DSWD Central Office is advising its AICS Program clients to ensure that documents are complete and up-to-date.

It can be recalled that on March 13, 2023, the DSWD Central Office temporarily established a temporary site at the Quezon Memorial Circle while renovations are being done at the processing area.

The renovations will provide a more conducive and safe environment for clients requesting for medical, hospitalization, burial, and transportation assistance among others.

AICS serves as a social safety net or a stop-gap mechanism to support the recovery of individuals and families from unexpected crises such as illness or death of a family member, natural and man-made disasters, and other crisis situations.

Beneficiaries of this program can avail of multiple assistance depending on their needs and assessment of the social worker.

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