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DSWD reminds public to be wary of text scams on cash assistance

The Department of Social Welfare and Development (DSWD) warned the public, particularly the older persons sector, against spam text messages about unclaimed COVID-19 assistance and to refrain from giving their sensitive personal information.

The Department received a report from a concerned citizen that there is a text scam circulating over mobile phone users, which is targeting senior citizens and retirees and asking them to send their concern regarding the alleged ‘unclaimed’ COVID-19 relief allowance to the e-mail address provided by the scammers.

Relative to this, the DSWD reminded the public to be extra vigilant and do not entertain such messages from an unregistered mobile number.

Meanwhile, the DSWD said that, at present, its financial and other COVID-19-related assistance is extended through the Department’s Crisis Intervention Unit (CIU) located at the Central Office and in all DSWD Field Offices nationwide. CIU clients undergo assessment to avail of the needed assistance.

Likewise, the Department reminded its clients to only refer, inquire and send concerns to DSWD’s official Facebook Page, https://www.facebook.com/dswdserves or @dswdserves, which has over 1.1 million followers, regarding various services and programs of the Department.

For any similar incident, the public is advised to report it to the DSWD Agency Operations Center through email: [email protected].

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