CEB offers flexibility for passengers

October 18, 2019

Here’s good news for travelers.

While jetsetters and travel experts all recommend planning for trips in advance so as to get the best deals and make the most of those precious vacation days, there are unforeseen situations that may make it necessary rebook flights, such as last-minute meetings, unpredictable weather or traffic conditions, or disapproved vacation leaves.

Guided by this feedback from its customers, the Philippines’ leading carrier, Cebu Pacific (CEB) introduces ‘CEB Flexi.’  This is a flight add-on that gives travelers the flexibility to rebook their flights up to two times, for a minimal fee.

CEB spokesperson Ma. Rosario Lagamon said the new scheme will be available starting October 22, 2019.

Under the ‘CEB Flexi’ scheme, CEB passengers will now enjoy the freedom to rebook flights until hours before departure, thus offering convenience and peace of mind.

Lagamon said this add-on can be purchased during booking through the airline website, or the official mobile app.

“CEB Flexi is a great complement to year-round low fares as it provides the power and option to rebook flights should the need arise. We encourage passengers to book in advance to avail of great low fare deals, now we also provide the ability to change travel dates, giving peace of mind that the flights they booked won’t go to waste,” Candice Iyog, CEB Vice President for Marketing and Customer Experience, said.

Iyog also explained that compared to current rebooking fees, CEB Flexi is 60 percent cheaper and travelers only have to pay the difference in fare (if applicable).

CEB Flexi, she said, is priced at P499 for domestic flights, P799 for international short-haul flights and P1,099 for international long-haul flights. Along with the roll-out of CEB Flexi, all new flights booked starting October 22, 2019 will be non-refundable.

According to Iyog, CEB Flexi is the newest add-on that Cebu Pacific passengers can avail, giving the power to choose conveniences that best fit their travel needs. Other options include prepaid baggage allowance, inflight meals and buy-on-board snacks, seat selection, travel insurance and the CEB WiFi kit.

For booking and more information on flights and payments, one may visit

By the way, Lagamon says that CEB Flexi is the first product of its kind amongst Philippine carriers. Nice one, CEB!


Speaking of Ceb, it is also slated to launch next month direct flights between the Clark International Airport and Guangzhou, China, becoming the first Philippine carrier to link the two cities.

Lagamon said that starting November 11, 2019, flights between Clark and Guangzhou are scheduled to operate four times weekly (Monday, Wednesday, Friday, Saturday). The flight departs Clark at 11:35 p.m. while the return flight departs at 3:15am of the next day.

Seats on the new Clark-Guangzhou route of Cebu Pacific will be sold for as low as P1 base fare from October 12 to 17, 2019, with travel period from November 11, 2019 to March 31, 2020.

The new route will cater to increasing demand for leisure and business travel. It is lso expected to further enhance the potential for investments in the special economic zones in Central Luzon, including the 9,450-hectare New Clark City.  The Clark International Airport is within proximity to vital infrastructure expected to be operational by 2022, such as the Manila-Clark passenger railway that will connect Manila to Clark, and a cargo railway connecting Subic to Clark.

Guangzhou meantime, is one of China’s nine National Central Cities and as such, is at the forefront of political, cultural and economic development. It is a wholesalers’ haven for retail and popular consumer goods, making it an ideal destination for e-commerce micro-retailers and starting businessmen. For leisure travelers, the city appeals to foodies eager to experience world-renowned Cantonese cuisine.            

With direct air service between Clark and Guangzhou, it will be easier for entrepreneurs and businessmen in the e-commerce space to meet up with suppliers, as they can now conveniently attend mega-trade events such as the popular Canton Trade Fair.  On the other hand, Chinese tourists will also be able to access the wonderful attractions that Luzon has to offer.

From Clark, the Mt. Pinatubo adventure trek is within a few hours’ drive away. Nice moves, CEB!


Direct Hit entertains comments, suggestions or complaints. Please have them emailed to or text 0927-7169778.