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Go: No more excuses for telcos not to improve services

Bong Go

IN light of the comprehensive legislations and policies being implemented by the government to streamline business processing in the country, Senator Christopher “Bong” Go told telecommunications companies that they have no excuses anymore not to improve their services.

Meron na pong report na talagang ginagawa na po ng paraan ng ating gobyerno na mapabilis ang serbisyo ng telco, kasi ang dahilan ng telco noon matagal ang processing ng permits. So, nagbigay na ng instruction ang Pangulo na bilisan. In two to three weeks po, dapat tapos na ang permit,” Go explained during an interview right after he personally assisted typhoon victims in Legazpi City, Albay on Friday, February 5.

So, ngayon wala nang dahilan dahil may batas na po ngayon na kapag tumagal ang pagproseso ng permit, pwedeng tanggalin ‘yung mismong nagpapabagal. Pwedeng kasuhan at tanggalin sa trabaho,” he added.

Go is referring to a set of laws and policies implemented by the government to improve ease of doing business in the country by cutting bureaucratic red tape.

The most recent is Republic Act No. 11517 signed by President Rodrigo Duterte in December of last year. It authorizes the President to expedite the processing and issuance of national and local permits, licenses, and certifications in times of national emergency.

The law intends to make life easier for business owners and ordinary citizens alike when applying for government documents, such as licenses, permits and certifications during national emergencies, such as the pandemic.

Duterte also warned in August local government units to act on permit applications of telecommunications companies within three days or they will be charged with corruption or face possible suspension.

With the entry of a third telco player, Dito Telecommunity, Go said that business competition will further foster improvement of internet services for consumers.

Ngayon, meron pa tayong pangatlong telco player. So, dapat po, mas meron nang competition, mas pag-igihan pa nila ang serbisyo,” he said.

Go also filed in July of last year a measure institutionalizing the transition of the government to e-governance in the digital age amid the current challenges caused by the COVID-19 pandemic.

Senate Bill 1738, or the E-Governance Act of 2020, mandates the government to establish an integrated, interconnected, and interoperable information and resource-sharing and communications network spanning the entirety of the national and local government, an internal records management information system, an information database, and digital portals for the delivery of public services.

Go reiterated the benefits of prioritizing the transition to e-governance platforms, saying that they will reduce red tape and corruption, and improve efficiency and productivity of government processes.

Having a transparent, efficient and responsive delivery of government services is key to reducing corruption and empowering the people to exact accountability from public servants,” he emphasized.