AN online appointment system for clients was launched by the Bureau of Immigration (BI) at its main office in Intramuros, Manila following the government’s decision to place Metro Manila and other areas of the country under General Community Quarantine (GCQ).
BI officer-in-charge spokesman Melvin Mabulac said the complete set of instructions and requirements needed for every BI transaction can be accessed thru the bureau’s website at www.immigration.gov. ph.
The BI has adopted the online appointment system as part of “new normal” protocols designed to achieve social distancing and prevent the spread of COVID-19.
Only clients with appointment codes will be served during the specified date and time of their appointment and clients will have to present government-issued or valid identification cards before they could enter the bureau’s premises.
Clients may still avail of the services of BI-accredited travel agencies and law offices if they wish in securing their online appointment and transacting business on their behalf.
In view of the protocol on physical distancing, those who have inquiries or complaints may course their concerns through the BI’s online social media platforms and telephone hotlines. The details can also be found at the said website.
Mabulac clarified that foreigners who are holders of Permanent Resident Visas are not allowed to enter the country under existing travel restrictions imposed by the Inter-Agency Task Force on Infections Diseases (IATF).
Foreign crew members of airlines are allowed to enter the country aside from overseas Filipino workers (OFWs), foreign spouses and dependents of Filipino citizens, and foreign diplomats.