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Miscellaneous

RR 1 earns PRIME-HRM Bronze Award and ISO 9001:2015 Certification on its Expanded QMS

Revenue Region 01

Revenue Region No. 01 – Calasiao, Pangasinan, headed by Regional Director Josephine S. Virtucio and Assistant Regional Director Rodel S. Buenaobra, celebrates back-to-back wins as it gains two major achievements in October.

On October 5, 2023, the Revenue Region was conferred the Bronze Award by the Civil Service Commission (CSC) under the Program to Institutionalize Meritocracy and Excellence in Human Resource Management (PRIME-HRM), for having managed and implemented its human resource management (HRM) systems according to documented processes, achieving a process-defined HRM in the four (4) core HRM systems, namely: (1) Recruitment, Selection, and Placement; (2) Learning and Development; (3) Performance Management; and (4) Rewards and Recognition.

A week later (on October 12, 2023), the said Revenue Region and all its six (6) Revenue District Offices (RDO Nos. 001-Laoag City, 002-Vigan City, 003-San Fernando City, La Union, 004-Calasiao, 005-Alaminos City, and 006-Urdaneta City) were likewise conferred full ISO 9001:2015 Certification by URS Philippines for passing the first surveillance audit of their Quality Management System (QMS) on business registration processes, and on four (4) additional processes – ONETT (One-Time Transaction) Processes, Issuance of Tax Clearance Certificates, Retrieval of Batch Control Sheet and Tax Returns from Authorized Agent Banks, and Processing of Tax Returns at the Document Processing Division. The continuing ISO Certification is conferred on the Revenue Region and its six Revenue District Offices, initially certified by URS Philippines, in December 2022.

Revenue Region 01

The back-to-back achievements are in line with Commissioner Romeo D. Lumagui Jr.’s program to empower the Bureau’s human resource in providing quality service to taxpayers.

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