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SSS Media Advisory: Delay in the crediting of benefits and pensions

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The Social Security System (SSS) informs its members, pensioners and the general public that there will be a delay in crediting of benefit proceeds and pension for those processed from August 25, 2022 onwards because of the ongoing restoration of the connectivity between its participating disbursement banks and the SSS’ servers.

This is due to a fire that broke out at the UPS Room located at the ground floor of the SSS Building in Quezon City last August 28, 2022.

The SSS is asking for patience and understanding for this current situation while all concerted and immediate efforts are being made to restore the crediting back to normal operations.

Meanwhile, the Development Bank of the Philippines (DBP), which serves as the disbursement facility that credits the monthly pensions to the pensioners’ accounts, has successfully processed the crediting of the first batch of pensions for September 2022. However, due to the technical issue encountered upon processing of the second batch of pensions, DBP will process its crediting on September 16, 2022 and pensions are expected to be credited to the pensioners’ accounts on September 16, 2022 at 4:00 p.m. onwards.

Online filing through the My.SSS portal is now in full operation effective September 1, 2022. Members can already submit their benefit claims applications using the said portal.

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