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DSWD warns public against scammers promising relief allowance for older persons, retirees


The Department of Social Welfare and Development (DSWD) advised the public to be extra vigilant and not to entertain text messages about ‘unclaimed’ relief allowances.

This, after the Department received a report from a concerned citizen that there is a text message circulating over mobile phone users regarding the alleged ‘unclaimed’ relief allowances for senior citizens and retired business owners.

The Department clarified that the Department did not issue or publish such message. Likewise, there is no such relief allowance that is being provided to the seniors. However, the agency said that its financial assistance for individuals in crisis situation, including senior citizens, is extended through the Department’s Crisis Intervention Unit (CIU) located at the Central Office and in all DSWD Field Offices nationwide. CIU clients undergo assessment to avail of the needed assistance.

The DSWD reminded the public to refrain from engaging with unknown individuals and giving their sensitive personal information through text message, email, or phone call.

For concerns relative to the Department’s programs for the older persons, clients may inquire through DSWD VOIP number 8931-8101 local 10125/10157 or via email at [email protected]. Clients may also directly inquire with the authorized personnel at the City/Municipal Social Welfare Office (C/MSWDO) located in each City / Municipal Hall to ensure legitimate information.

Likewise, the Department advised its clients to only refer, inquire, and send concerns to DSWD’s official Facebook Page, https://www.facebook.com/dswdserves or @dswdserves, which has over 1.3 million followers, regarding various services and programs of the Department.

For any similar incident, the public may report this to the DSWD Agency Operations Center through email: [email protected].

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